Mindfulness - The space between the situation and my response.
Eckhart Tolle, The Power of Now, became famous when he was introduced to the world by Oprah Winfrey. He often spoke of being present and in the moment taking in and noticing the elements around you. Learning to STOP, Listen and then respond really helps to develop customer service skills when assisting the most difficult parent, teacher or student. Stepping out of the situation emotionally and hearing what's going on often has a positive calming affect on the most difficult stakeholder.
Miquel Ruiz, The Four Agreements, said, "Always let your words be impeccable. Don't take things personally. Don't make assumtions and always do your best." He says, taking the words of a shouting stakeholder personally and making assumptions about why they are performing...You, create the drama when you get caught up. Mindfulness - The space (gap) between the situation and my response. If I'm present, I can assess, remain calm and provide the appropriate response and solution.
Yes, being mindfulness is a new topic for me. However, I do enjoy our conversations, twitter chats, and other readings on this subject matter. However, I can only think did many of our current leaders go through this same type of practice as it does not.
ReplyDeleteI just wonder how things would be if every one was exposed to"mindfulness" like we have been throughout the GSU program.
I missed the Eckhart Tolle appearances on Oprah; however, I have discovered his work in recent years. I have enjoyed his books via the Hoopla app at the Atlanta-Fulton County Library which allows you to read and listen to audiobooks. His books have provided my first foray into mindfulness. Revisiting mindfulness from an educational leadership perspective is interesting.
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